I started with Talk Talk and never had a problem till my special offer expired and they bumped up my rates by sixty percent. Not understanding how the system works, this irritated me to point where I cancelled their service. Vowing to never use them again.
My next service provider was BT
But that was an unhappy arrangement from the start. For one reason or another I was unable to collect mail from my websites and I couldn’t get answers to the problem other than “it’s not our problem”.
So I decided to move to Plusnet. Their radio ads assured me they had awards for five start customer service.